The end of "Where is my parcel?" emails.

A self-service portal for returns and complaints. The customer resolves everything in 3 clicks, including the label.

Impact

−70 %

Support tickets

Timeline

10 days

from kick-off

Stack

LovableVision AIZásilkovna

A self-service portal for returns and complaints. The customer resolves everything in 3 clicks, including the label.

The customer resolves a complaint at 11pm. The support team is asleep.

The customer resolves a complaint at 11pm. The support team is asleep.

⎯⎯⎯ CLIENT TEAM · E-COMMERCE

REPLICATE

This architecture is repeatable.

Same stack, different data, different brand. We can start at your place as soon as next Monday.